The DOST Centre provides the public with convenient access to the state’s labour and social protection services through a network of service centres. The centres use modern, electronic technology designed to ensure transparency, efficiency and public satisfaction. The friendly, welcoming centres open a qualitatively new stage in the field of social services.
The newly established DOST Centre needed IT infrastructure in order to provide operational and electronic services to labour and social protection centres throughout the country, as well as to build a modern, digital business.
ED established an IT infrastructure and network information system on the basis of an intelligent management system. This enables the Dost Centre to offer quality services quickly and transparently. A CISCO call centre was also installed, which provides ultra modern mobile communications. The newly created general information centre is able to store all data in total security.
The IT infrastructure work realized by ED has enhanced business value for the DOST Centre by providing the following solutions: